Akiro - Privacy Policy
Last updated: May 2026
At AKIRO (“AKIRO,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you share with us through our websites, reservations, events, and related services.
This Privacy Policy applies to all AKIRO locations operating under the akironikkei.com domain, including:
- AKIRO Chicago
- AKIRO Madrid
- AKIRO Barcelona
- AKIRO Milano
as well as any related location-specific pages, reservation experiences, forms, and digital services operated by AKIRO.
By using our websites or submitting information through our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide through our websites and services.
Community Sign-Up Forms
When you join our community or mailing list, we may collect:
- Name
- Email address
This information is used to send:
- Newsletters
- Event announcements
- Restaurant updates
- Opening announcements
- Marketing communications
Private Events Inquiries — AKIRO Chicago
For private event inquiries and bookings at AKIRO Chicago, we may collect:
- First name
- Last name
- Email address
- Phone number
This information is used to:
- Respond to event inquiries
- Coordinate private dining experiences
- Manage reservations and event communications
Early Access Reservations — AKIRO Milano
For exclusive reservation access, waitlists, or early-access dining experiences at AKIRO Milano, we may collect:
- Name
- Email address
- Phone number (if applicable)
- Reservation-related information
This information is used solely for reservation management and guest communications.
2. Third-Party Reservation & Payment Services
Some services available through our websites may be operated by trusted third-party providers.
OpenTable
Reservation functionalities for certain locations may be provided through OpenTable. Any information submitted through OpenTable is processed directly by OpenTable in accordance with its own terms and privacy policies.
We encourage users to review OpenTable’s privacy practices before submitting personal information through their platform.
Toast Gift Cards
Gift card purchases and payment-related services may be processed by Toast and its affiliated providers.
AKIRO does not directly store or process full payment card information associated with these transactions.
3. How We Use Your Information
We may use your information to:
- Provide and manage reservations
- Respond to inquiries
- Coordinate private events
- Send newsletters and promotional communications
- Improve our websites and customer experience
- Monitor website performance and analytics
- Maintain website security and prevent misuse
- Comply with legal obligations
4. Email Marketing
We use Mailchimp to manage email marketing communications and community mailing lists.
By subscribing to our newsletter or community updates, you consent to receive marketing communications from AKIRO.
You may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.
5. Cookies & Analytics
Our websites may use cookies and similar technologies to:
- Improve website functionality
- Analyze website traffic and user behavior
- Personalize user experiences
- Support marketing and advertising efforts
These technologies may include services such as:
- Google Analytics
- Meta/Facebook Pixel
- Other analytics, advertising, or performance tools
For more information, please review our Cookie Policy.
6. Sharing of Information
We do not sell personal information.
We may share information with trusted third-party service providers that assist us in operating our business and websites, including:
- Reservation platforms
- Payment processors
- Email marketing providers
- Website hosting providers
- Analytics and advertising partners
These third parties may process personal information on our behalf and under their own applicable privacy obligations.
7. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Fulfill the purposes described in this Privacy Policy
- Maintain operational and business records
- Comply with legal obligations
- Resolve disputes and enforce agreements
8. Your Rights
Depending on your location and applicable laws, you may have rights regarding your personal information, including the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent for marketing communications
- Object to certain data processing activities
To exercise any of these rights, please contact us at:
9. International Users
AKIRO operates internationally across the United States and the European Union.
As a result, your information may be transferred, stored, and processed in jurisdictions outside your country of residence, including the United States, Spain, and Italy.
By using our websites and services, you acknowledge and consent to such international transfers where permitted by applicable law.
10. Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or misuse.
However, no online platform or electronic transmission can guarantee absolute security.
11. Children’s Privacy
Our websites and services are not directed to individuals under the age of 16.
We do not knowingly collect personal information from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any updates will be posted on this page with a revised “Last updated” date.
Continued use of our websites after any updates constitutes acceptance of the revised Privacy Policy.
13. Contact Us
If you have any questions regarding this Privacy Policy or our data practices, please contact us at: