Akiro - Terms & Conditions
Last updated: May 2026
Welcome to AKIRO (“AKIRO”, “we”, “us”, or “our”).
These Terms & Conditions (“Terms”) govern your access to and use of the websites, reservation systems, forms, waiting lists, events, and digital services operated under the akironikkei.com domain, including all location-specific pages and services related to:
- AKIRO Chicago
- AKIRO Madrid
- AKIRO Barcelona
- AKIRO Milano
By accessing our websites, submitting your information, joining a waiting list, making a reservation, or using any related services, you agree to be bound by these Terms.
If you do not agree with these Terms, please refrain from using our websites or services.
1. Purpose of the Website
The AKIRO websites are intended to provide information regarding our restaurants, dining experiences, reservations, events, announcements, community access, gift cards, and related hospitality services.
Through our websites, users may:
- Join community mailing lists
- Request private events
- Access reservation services
- Participate in early-access or waiting-list experiences
- Purchase gift cards through third-party providers
- Receive updates, marketing communications, and launch announcements
Certain experiences, reservations, or services may be limited, invitation-based, or subject to availability.
Submission of a form or registration does not guarantee reservation availability, access, or acceptance.
2. Eligibility
By using our websites or submitting information through our services, you confirm that:
- You are at least 18 years old, or
- You have obtained consent from a parent or legal guardian where permitted by applicable law
You also confirm that any information provided is accurate, current, and complete.
We reserve the right to reject, remove, or restrict submissions containing false, misleading, or inappropriate information.
3. Reservations & Availability
Reservations, private events, dining experiences, waiting lists, and early-access experiences are subject to availability and confirmation.
AKIRO reserves the right to:
- Modify reservation availability
- Refuse or cancel bookings when necessary
- Adjust operating hours, menus, pricing, seating, or experiences without prior notice
- Limit access to specific experiences, events, or offerings
Certain reservation systems and payment services may be operated through trusted third-party providers.
4. Third-Party Services
Some services available through our websites are operated by third parties.
These may include, but are not limited to:
- OpenTable
- Toast
- Mailchimp
When interacting with third-party platforms, your use of those services is subject to their own terms, privacy policies, and operational practices.
AKIRO is not responsible for the content, availability, policies, or practices of third-party services.
5. Registration & Communications
To access certain services, users may be asked to provide information such as:
- Name
- Email address
- Phone number
- Reservation or event details
By submitting your information through our forms or subscribing to community communications, you expressly consent to receive communications related to:
- Reservations and guest experiences
- Event coordination
- Launch announcements
- Newsletters
- Marketing and promotional communications
- Community updates
You may withdraw your consent or unsubscribe at any time by:
- Clicking the unsubscribe link included in our emails, or
- Contacting us directly at contact@akironikkei.com
Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.
6. Data Protection & Privacy
AKIRO processes personal data in accordance with applicable privacy and data protection laws, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”), where applicable.
For information regarding how personal information is collected, used, stored, and protected, please review our Privacy Policy.
Legal Basis for Processing
Where required under applicable law, we process personal information based on:
- Your consent
- Performance of a contract or reservation request
- Compliance with legal obligations
- Legitimate business interests where lawful and appropriate
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your information
- Restrict or object to processing
- Withdraw consent
- Request data portability
- Lodge a complaint with a supervisory authority
Requests regarding personal information may be submitted to:
7. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Manage reservations and guest communications
- Operate waiting lists and event services
- Provide marketing communications
- Maintain business and operational records
- Comply with legal obligations
If you unsubscribe from marketing communications, your information may be deleted, anonymized, or retained only as required by applicable law.
8. Intellectual Property
All content available through the AKIRO websites, including but not limited to:
- Logos
- Branding
- Photography
- Videos
- Menus
- Text
- Graphics
- Website design and visual elements
is owned by or licensed to AKIRO and is protected under applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified, republished, or commercially exploited without prior written permission from AKIRO.
9. Acceptable Use
You agree not to:
- Use the websites for unlawful purposes
- Attempt to interfere with website functionality or security
- Submit false or misleading information
- Use automated scraping or unauthorized data extraction tools
- Attempt unauthorized access to our systems or services
We reserve the right to suspend or restrict access where misuse is suspected.
10. Disclaimer
The AKIRO websites and services are provided on an “as is” and “as available” basis.
While we strive to maintain accurate and updated information, we do not guarantee that website content, menus, pricing, operating hours, reservation availability, or event details will always be complete, accurate, or current.
Information may change at any time without notice.
11. Limitation of Liability
To the fullest extent permitted by applicable law, AKIRO shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:
- Use of or inability to use the website
- Reservation issues or cancellations
- Website interruptions or technical issues
- Third-party services or providers
- Errors or omissions in website content
Nothing in these Terms excludes or limits liability where such exclusion would be unlawful under applicable law, including applicable consumer protection laws within the European Union.
12. International Operations
AKIRO operates internationally across the United States and the European Union.
By using our websites and services, you acknowledge that certain data processing, operational activities, reservations, and communications may occur across international jurisdictions, including the United States, Spain, and Italy.
13. Modifications
We reserve the right to update or modify these Terms at any time.
Changes become effective upon publication on this page with an updated “Last updated” date.
Continued use of the websites or services following updates constitutes acceptance of the revised Terms.
14. Governing Law
These Terms shall be interpreted in accordance with the applicable laws and regulations of the jurisdictions in which AKIRO operates, without regard to conflict of law principles.
Any disputes shall be subject to the competent courts and applicable consumer protection laws where required by law.
15. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us at: